Shipping Policy
At Resin Art Gift, we strive to deliver your orders quickly and securely. Please review our shipping guidelines below.
1. Order Status & Tracking
Tracking Updates: Once your order ships, we will email you a tracking code to monitor your delivery status.
How to Track: Visit our Tracking Page [HERE] and enter your Order ID and email address.
Support: For any tracking issues, please contact us at [email protected].
2. Carriers & Delivery
Standard & Expedited Shipping: By default, expedited orders are shipped via USPS.
Custom Carriers: If you prefer a specific courier for expedited shipping, please leave a note at checkout or contact us to calculate the shipping fee.
Remote Areas: An additional shipping fee may apply if your delivery address is located in a remote area.
3. Shipping Restrictions
We do not ship to the following locations due to carrier restrictions:
PO Boxes
Military or restricted zones
Naval ports
Jurong Island
Please provide a valid physical address at checkout to avoid order cancellation.
4. Lost or Damaged Items
If your item is lost or damaged during transit, Resin Art Gift will fully assist in resolving the issue. In most cases, we will send a replacement product to you at no additional cost.
5. International Customs & Duties
For all international shipments, buyers are responsible for all import taxes, duties, and customs tariffs required by their country's governing laws to clear customs.